Mark has developed skills that allow him to meet the strategic needs of his clients.

• Create successful and innovative digital strategies from business requirements, customer insights, and brand requirements
• Support users through innovative information architecture and interaction design
• Expert in digital brand development and product strategies
• Manage and nurture client relationships, esp. with C-level client stakeholders
• Facilitate collaborative ideation with large teams on both client and agency side
• Track record directing on-time and on-budget projects with up to 16 direct reports
• Extensive experience developing agency processes that facilitate digital innovation and profitability
• Fluent with SEO, Web 2.0, email campaigns, website development, mobile and rich media